We can perform several services to ensure the items your customer wants to return are processed correctly.
The return process is fully transparent due to a clear interface and tracking functionality.
Our customers and suppliers know exactly where they stand.
Goods are packed with environmentally friendly materials and, if possible, reused after thorough inspection.
Returns are a form of reverse logistics. Here, the process of goods delivery is reversed and the goods are returned to the supplier. This is a special form of order processing where, after inspection, the products are returned to stock or enter a separate route. This requires a tailor-made process.
We can provide all the above services for you. For B2B returns, we use the Manhattan SCALE WMS. The B2C return flow uses Easycom.
Fenix Outdoor Logistics was born in the outdoor sector and knows the industry like no other.
We are equipped for the specific requirements of clothing in terms of transport, storage and planning.
We aim to greatly reduce unnecessary transport movements and environmentally harmful packaging.
Our warehouses are dry, secure and stocks are checked daily.
By paying attention to people and their well-being, we lay the foundation for a pleasant working atmosphere, which has a positive impact on the quality of our work.
We can also put our knowledge and experience to work for you. Fenix is happy to help your organisation take care of all logistics services.
Below is an overview of the sectors that have already benefited from Fenix’s services.
This mainly depends on the size of the return shipment.
This can be retrieved using the PowerBI tool.
Storage space and duration can be determined by mutual agreement.
For a complete overview of all services, click here
Solutions and consultants at Fenix Outdoor Logistics can help take your business to the next level and accelerate growth.
